At Ahika.in, we take great care in delivering your products to you timely and safely.
Our main aim is to ship all the orders within 48 hours of receiving the order. For shipping to India, please allow 5-6 business days for delivery.
All the items are carefully checked and packed accordingly to avoid any form of damage.
Once your shipment is handed over to the courier company, we will send you an email confirming the shipment of the order.
These alert emails will contain the tracking number and Courier Company’s website detail.
Tracking numbers for orders shipped might take around 24 business hours to become active on the courier partner’s website.
If shipping is being delayed for any reason because the ordered item is out of stock or there is an unusual delay in fulfilling an order, we will notify you by e-mail or by call.
If you have a registered account with us, you may track the status of your orders under My Account section.
VAT/customs taxes and duties are not under our control and we are not responsible for the same. VAT/custom and import duties are not included in our ordering process and it will solely be the responsibility of the customer.
Please note that all Courier companies will make 2 delivery attempts only.
If a courier service is not available in your area, we will contact you and try to find another convenient delivery location served by our courier partners.
In the event that the recipient is unavailable, the future modus operandi is at the sole discretion of the courier company and Ahika.in will have no responsibility in this regard.
If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Ahika.in for re-delivery shall be claimed from the User placing the order.
Please note that your shipping address cannot be changed or revised once the order has been shipped.
We will be able to accept requests for order modification or cancellation only before your order is shipped.
Unfortunately, we cannot cancel orders after the shipment is dispatched for delivery.
