SIZE GUIDE

X Size Chart
  • Free Delivery above 700/-
  • 5% Off on shopping above 999/-
  • 5% Discount on First Purchase/-
  • 10% Discount on shopping above 10000/-

Frequently asked question

Frequently asked question
1
To register, please click on “My Account” on our website. Enter all the details asked on the form to complete the registration and activate your account.
2
Yes. Registering on the website is absolutely free.
3
Yes, all your personal details and credit card information are absolutely safe. Please refer to the website’s Privacy Policy to know more.
4
In 'My Profile', you can:
  • View all your purchases and check their current status
  • Add a new address & change your existing address
  • Edit your Ahika profile
  • Check your existing reward points and credits
5
Click on the ‘Forgot Password’ option available during “Sign In” and a link to reset your password will be mailed to you on your registered email id.
6
You can easily edit your personal information in the "My Account" section on the website.
7
Please refer to the ‘Size Chart’ that is provided with every product on the product page. We follow the standard sizing guide.
8
Sorry, no two offers can be combined together. On purchasing a sale item, no other discount offers can be clubbed together during checkout.
9
You can easily track your order by logging into your account on the website and clicking on "My Orders".
10
Yes, COD is available on all orders at all major cities. While placing the order, during the payment option, you will be informed of the availability of the COD option at your location.
11
In most cases, the products' MRP will be inclusive of all the taxes which are levied as per the government's rules and regulations.
12
Dispatch days refers to the time a seller takes for the packaging and shipping of your order. It means that the order is on its way to your delivery address.
13
An estimated delivery date is the date by which your order should be delivered to you.
14
We have tied up with a number of reputed shipping partners. The courier service provider for your order is selected based on your location.
15
Please don't accept an open or tampered package. Report this concern by contacting us through phone or mail immediately. We will look at it immediately and get back to you.
16
  • Once your payment has been successfully made, we will process your order as soon as possible.
  • We will send a confirmation e-mail for your order on your registered email ID.
  • A unique Order number will also be mentioned in the communication for future reference.
  • This order number is to be used for all correspondence about the order.
  • You will be notified at every stage of order processing and fulfilment through emails.
  • In case of any issue, you're requested to call our support number, chat with us or email us.
  • We will try and resolve your query as quickly as possible.
  • Whether you have entered your e-mail address correctly in your profile, and if this email address is still valid
  • If not, you can notify us by e-mailing us and we'll correct/update your address for you.
  • If you're not receiving e-mails even though your e-mail is correct, then they could be going into your Spam or Trash folders.
  • Once your payment has been successfully made, we will process your order as soon as possible.
  • We will send a confirmation e-mail for your order on your registered email ID.
  • A unique Order number will also be mentioned in the communication for future reference.
  • This order number is to be used for all correspondence about the order.
  • You will be notified at every stage of order processing and fulfilment through emails.
  • In case of any issue, you're requested to call our support number, chat with us or email us.
  • We will try and resolve your query as quickly as possible.
17
  • Whether you have entered your e-mail address correctly in your profile, and if this email address is still valid.
  • If not, you can notify us by e-mailing us and we'll correct/update your address for you.
  • If you're not receiving e-mails even though your e-mail is correct, then they could be going into your Spam or Trash folders.
  • If you still can't find our notifications in Spam, please get in touch with us at vivaanta@ahika.co/ahika.kurtis@gmail.com
18
COD fee is cash handling charges taken by courier company in case of cash on delivery orders. Whereas shipping fee is transportation charges which are charged in both COD as well as Prepaid order.
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